Cyberdave
Well-known member
Found out I have a bad communication cable from the main AC to the stat in the hallway.
During the troubleshooting, the tech needed to call Dometic for some info on the communication setup. The Dometic tech explained that the way the system is setup, there is a communication cable between the two AC units and one to the stat. When we told him that there were two stats his response was why and WTFO??
He explained that the idea of a multi-zone system is to allow you to control both AC units and heat from a single location. By controlling the AC units by zone, you can lower the temp in say, the living area (zone 1) and leave the bedroom (zone 2) at a higher temp or vice, versa. In Auto mode, the stat has control over both AC's and the heater instead of just the main one.
The Dometic tech was unaware that Heartland was installing dual stats as it defeats the purpose of the system and merely makes it a dual AC system that we've had for many years.
Any idea as to why Heartland did it this way?
In the future, I intend to run a cable between the two AC's and do some testing.
During the troubleshooting, the tech needed to call Dometic for some info on the communication setup. The Dometic tech explained that the way the system is setup, there is a communication cable between the two AC units and one to the stat. When we told him that there were two stats his response was why and WTFO??
He explained that the idea of a multi-zone system is to allow you to control both AC units and heat from a single location. By controlling the AC units by zone, you can lower the temp in say, the living area (zone 1) and leave the bedroom (zone 2) at a higher temp or vice, versa. In Auto mode, the stat has control over both AC's and the heater instead of just the main one.
The Dometic tech was unaware that Heartland was installing dual stats as it defeats the purpose of the system and merely makes it a dual AC system that we've had for many years.
Any idea as to why Heartland did it this way?
In the future, I intend to run a cable between the two AC's and do some testing.