lhebert007
Member
I purchased a 2017 Bighorn 3760EL mid Sept.2016 and my AC wasn't cooling so I started looking in the ducts and taking pictures. What I saw was poor construction. I contacted Heartland and sent them the pictures. They took my RV back to the manufacturer and said they would put a whole new roof assembly. I received my unit back today and still same issue. Not cooling like it should. Started taking the duct covers off and took more pictures. Unbelievable. It looks worst than before. This is a nightmare. Not sure what to do now. Any suggestions on making these fools at Heartland fixing this problem.