kaxel
Member
We have owned four (4) brand new campers in our 26 years of marriage. We spent over 2 years finding the toybox we wanted. We took delivery of a 2007 Cyclone on March 31, 2006 and have had nothing but heartache and problems with it. It was back at the dealer from April 3 – 11, along with a 2 page single spaced list of issues, we got it back on April 11 (with many things still not fixed) so that we could go on a planned vacation from April 13-23. Now it needs to go back again for an indefinite time period to fix another 2 pages of issues. We have called the factory and tried to work with the dealer but they seem to point fingers at each other. We are very disappointed in the lack of what appears to be quality control. Really stupid stuff – including the bathroom door installed inside out with a handle doesn’t work and the door won’t shut without slamming it, and a blue awning on a unit with gray, black, gold and burgundy graphics. The unit had lots of construction dust/materials (screws, wires, chunks of wood) under mattresses, and in heat ducts and inside cabinets. Many, many mechanical issues and interior cosmetic problems. Cracked water pump, drains that are high point of the sinks and shower (so you get about 2” of water in the shower that won’t drain unless you push it to the drain), leaks in the hot water heater, kitchen sinks, shower, lots of sealing compound oozing from around drains and faucets, hanging bar in front closet will not stay up with just a few shirts hanging from it, Fantastic Fan that would not open (was sealed shut), air conditioner does not work, outside vent cover over refrigerator mechanism blew off traveling down the highway. Cabinets and counter top with holes in them and veneer missing, interior molding fell off when we put out the slide out, door from living area to garage will not stay shut, leak around ramp/door in garage, blinds in garage will not stay up. The list goes on and on. It is as of no one ever did a quality check – or if they did they just didn’t care. Our Heartland dealer is over 90 miles from our home and with the price of fuel just taking this unit back and forth is costing us a fortune. We really want to love our Cyclone – but at this point our patience has run out. If anyone has any words of wisdom for us or suggestions we welcome them.
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