Fireflipper
Hi Stella
It looks llike Scott and Jim tired to address all the issues you are having. I to have a Grand Canyon, and have had problems, most the same as yours and some more serious. I have a couple of things to add to the coments already made.
First and formost as Scott stated, the slide outs are made to be adjusted. I have been on the road since March of this year, and trust me the slide outs to shift when traveling, they are big and heavy. I had some bug problems with one slide at first and several dealers attempted to adjust them. While at the factory, Scott had Lippert, the manufacturer, adjust and replace several gear packs. These were damaged by a dealer who will remain un-named, but did not know what the %&$* they were doing. Learning to adjust them took me a lot of time and patients, but has come in handy on the road.
The other problem that they did not address was the desk area for a laptop. It just is not tall enough to allow a laptop to fit. Hopefully Scott will read this and make a change. I cut the face frame down about one-half inch and lowered the slides. This solved that problem, and as Scott stated, I do not, nor does my wife, want to see a bunch of cables on the desk area. So the outlet under the cabinet works nicely.
As for the drawer slides. I replaced all of mine with the type that the factory now uses. The only draw back is that I also had to install the latches to keep the drawers closed while in transit. You should be able to obtain the slides through any cabinet supply store, not Home Depot of the such, because they will not carry the metal brackets needed to attach the slide to the back of the cabinet. Accu-ride is the brand I used and I believe they are available on the net.
I hope this helps, and hope you continue to enjoy your fiver.
Glenn