I live in Northeast Arkansas and am in need of repair work. I have a cyclone 4100 toy hauler and my wife retracted the bedroom slide out in (while basement door fully extended) causing damage to door and slide out. Feedback regarding a positive experience with nearby dealer will be greatly appreciated.
Looking for a dealer near Jonesboro Arkansas
- Thread starter madkins18
- Start date
danemayer
Well-known member
Hi madkins18,
I'm sorry this happened. I don't have a servicer recommendation, but I have a friend who replaced his damaged door by himself, saving a few hundred $ in labor charges. I don't think it was very difficult.
Btw, I've noticed on some newer rigs that Heartland has started putting a cable on the door to restrict upward movement so it can't get crunched. You might call Heartland Customer Service at 877-262-8032 / 574-262-8030. Have your VIN # ready. Perhaps they'll send you the cable at no charge, and who knows, they might help out on the door.
Another way to avoid future damage is to add corner guards to the slide out. They'll protect your head and also will keep the cargo door far enough away from the slide out to avoid damage.
I'm sorry this happened. I don't have a servicer recommendation, but I have a friend who replaced his damaged door by himself, saving a few hundred $ in labor charges. I don't think it was very difficult.
Btw, I've noticed on some newer rigs that Heartland has started putting a cable on the door to restrict upward movement so it can't get crunched. You might call Heartland Customer Service at 877-262-8032 / 574-262-8030. Have your VIN # ready. Perhaps they'll send you the cable at no charge, and who knows, they might help out on the door.
Another way to avoid future damage is to add corner guards to the slide out. They'll protect your head and also will keep the cargo door far enough away from the slide out to avoid damage.
GOTTOYS
Well-known member
Won't need Heartland's approval..this is not something warranty will cover..I would take a couple pictures, get your insurance company involved, this is something that should be covered. If the damage is all bolt on stuff you can just order the parts from Heartland and install them yourself...Don
ptysonjr
Active Member
I did the same exact thing. The slide was out of alignment, the basement door was ruined and the 4" trim on the slide bottom was ruined. Mine was during high wind which caused the door to be pushed up higher than usual at the same time the slide was being closed. Talked to my insurance agent and it was fully covered. I did not realize it could raise that high....lesson learned. RV Station in Colbert OK repaired mine and did a fine job. Any Heartland dealer near you should be able to fix you up.
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