I agree (by the way, War Eagle K-State! Sorry, I had to through that in).
This brand new unit has spent a few days shy of three months at CW with two main issues.
A water leak that was a true warranty issue fully on Heartland. Heartland people have been great to work with but a thin unprotected residential-grade ice maker water line in a 5th wheel roll-out wall don't go together. The issue was the line needed replaced not patched so it continued to leak. Every time I got the unit back, it was still leaking. This ended up costing Heartland new insulation and numerous shop hours each time the unit was returned for "repairs".
The other turns out to be all CW. One DC electrical issue would crop up after another; dim awning lights (CW replace awning lights), various interior lights dim or not working (CW replace lights), GFCI plugs tripping, jacks and refrigerator not working on DC, etc. CW never could resolve the issue so I asked Heartland to allow the only other shop in our region (who was not Heartland authorized at the time) to work on the unit. Turns out, all the electrical traced back to dead batteries. CW sold us this top-end coach with used re-manufactured batteries that started to dye just six months after the purchase. CW never thought to check the voltage from the batteries, just bolted on new parts and charged them to Heartland. The hours of shop time tracing one electrical issue after another and replacement parts charged back to Heartland could have been eliminated if CW had not sold the unit with new batteries.
A learned another lesson bloggers; when buying a new RV, specifically ask for new name-brand batteries for they are NOT included in CW or manufacturer's warranty.