Call Heartland's parts department and have your VIN number ready for them. They can tell you the make and model of your awning. Also, the make and model of the awning should be on a sticker. From there you should be able to look up parts for that awning. I did not have the awning model on my current awning, but found it on the manufacture's web site. All parts and numbers were listed. Form there you can check the web such as amazon for the parts or order them directly form the manufacture.