Been looking at new toyhaulers. So we stopped in to the local dealer (General RV - the largest RV dealer in the US) who is selling Fuzion, Voltage, Impact, and the new Grand Design Momentum. I've said this before, but what attracted us to Cyclone back in 2010 was that Cyclone was certainly the Landmark of toyhaulers. What we found though was that everyone has stepped up thier game with design, accessories, and floorplans. Fuzion now holds its own with Cyclone, and frankly, Grand Deisgn surpasses them with the exception of limited floorplans still. Since they're new I'm sure that will come. Simple things like quiet air A/C and frameless windows seem like a no brainer to me. Fuzion had heavy solid core doors. Grand Design had real tile backsplash. One of them even had granite countertops. Not that I'd want those things necessarily These are the type of options that seperated Cyclone from the more run of the mill products like Raptor, Fuzion, and even Road Warrior.
To make matters worse, the dealer noted that they use to sell a boatload of Heartland products, but Heartland's resistance to warranty issues and repairs cost the dealership money to the point of dropping the line completely. BigHorn included.
While still a great coach I'm sure, I'm disappointed in Heartland's commitment to quality, customers, and effort to stay king of the road. It's time to return Cyclone to a preimum line
To make matters worse, the dealer noted that they use to sell a boatload of Heartland products, but Heartland's resistance to warranty issues and repairs cost the dealership money to the point of dropping the line completely. BigHorn included.
While still a great coach I'm sure, I'm disappointed in Heartland's commitment to quality, customers, and effort to stay king of the road. It's time to return Cyclone to a preimum line