Rick_and_Cathy_Shook
Member
Hi, all. I hope someone can help us out.
We own a 2019 Big Country 3965DSS. This is one of the Big Country models with a Superslide (slide-within-a-slide). The large Schwintek slide, the one that contains the smaller superslide, is jammed. Specifically, the bottom of the slide is retracted some 8#; the top is not retracted at all. (I have a photo but haven't figured out how to include it here.) Attempting to override the motors does not work.
A mobile RV mechanic disconnected the motors. After doing so, three adult males were unable to push the slide in. The mechanic's opinion is that the weight of the slide, which is some 11' long and also contains another slide, is so great that we are simply unable to push it in.
The local RV repair shop is reaching out to Lippert for advice before moving further. I thought perhaps someone on the forum might have experienced a similar problem and can suggest a route forward.
Thanks in advance for your help.
Rick Shook
We own a 2019 Big Country 3965DSS. This is one of the Big Country models with a Superslide (slide-within-a-slide). The large Schwintek slide, the one that contains the smaller superslide, is jammed. Specifically, the bottom of the slide is retracted some 8#; the top is not retracted at all. (I have a photo but haven't figured out how to include it here.) Attempting to override the motors does not work.
A mobile RV mechanic disconnected the motors. After doing so, three adult males were unable to push the slide in. The mechanic's opinion is that the weight of the slide, which is some 11' long and also contains another slide, is so great that we are simply unable to push it in.
The local RV repair shop is reaching out to Lippert for advice before moving further. I thought perhaps someone on the forum might have experienced a similar problem and can suggest a route forward.
Thanks in advance for your help.
Rick Shook