When I first started looking for a 5th wheel, Big Horn was my choice. But let me tell ya since reading this forum it seems like Heartland is going down hill. I hear stuff on other forums about other SOB's but it does not seem as bad as it is getting with Heartland products. I may be wrong but that is just what I am getting since I started reading this forum. Used to it was "Heartland customer service is great", but does not seem that way now.
IMHO: you are doing the right thing by passing on Heartland's products. Larryheadhunter's thread about gathering info about suspension problems is a serious negative reflection of HL not protecting the safety of their customers. HL has known about these problems for quite awhile and yet they don't seem to modify the new builds to ensure customer safety.
Besides my scenario there, I've had a number of problems that have required costly fixes.
Eh!