How did you anchor it in place?
We ordered our 2017 CY with the resi fridge and arrived with the factory installed Hisense. It was secured by only 2 screws into the platform thru the 2 forward mounting feet, but since the fridge is on wheels, that didn't last long when the fridge got fully loaded....first trip and the Hisense became a walking zombie on every road corner after pulling up the screws.
The real problem was it couldn't just be shoved all the way towards the back as the doors wouldn't open, so a simple wooden block chock in front of the front 2 casters was out of the question.. what to do without removing fridge from platform?
I set the fridge where it needed to be, measured, then built a metal plate with tabs...these tabs have a hole in each one that line up with the front legs....unscrewed the feet, attached the plate below the entire width of the fridge, then screwed the 2 feet back on.
The fridge is now 100% secured and what little bit of that securing plate is seen, look great as I finished it off with Hammered Black paint ....nice contrast against the surrounding wood IMO.