I too have a 2008 2800RLS and have had only a couple of minor problems. Hot water heater leaking outside, small crack in the skylight over the shower, a loose day/night shade, and of course, the Coby DVD player. In all cases, Heartland took care of the issues. All at the dealer except the Coby. However, Heartland gave me a dollar limit that they approved so I could go out and buy my own and they promptly reimbursed me. We just got back from a 4500 mile trip around the Western U.S. and had ZERO issues with our rig. We absolutely love it and feel confident that Heartland stands behind their products.