I e-mailed Lippert again and responded right away, they said a serviceman e-mailed me in january 2010 for a shipping address to send new parts. I didn't see the e-mail or get a phone call, but it seems they are ready to resolve the problem now. My original e-mail was in January 2010. They are offering to send new springs and anything else I need. They said the new parts are made from another manufacturer and won't be the same parts. My question is should I take the parts or not, one post I read said the new parts were not any better than the old ones. I asked about going to a 8000# leaf springs(we have a 2008 3600RL Bighorn, 7000# axles), Lisa said the they may be too stiff for the frame and it may cause the frame to develope camber( frame bending?). I can do the work myself with 10 ton jacks and the proper tools, I'm just wondering if I should get the 7000# or bump up to the 8000# springs, I should ask Lisa if the warranty would be voided if I used the 8000# springs. This all transpired in the last week so if anyone else is having issues it would be a goood time to e-mail them. Go to the Lippert site, then go to service tab.
