Well if you read the manual on your Heartland it recommends that you inspect caulk every 3 months and replace caulk once a year. This was brought to my attention when I took my unit to the factory to get some work done. I seen a fiver in the shop that was 3 yrs. old and they were replacing the whole side. I asked what the problem was with that one and was told that was the result of not re-caulking after 3 yrs. Was quite surprised that out of all the RV's I have had over the yrs. that I have never re-caulked. So the answer to your question is, take off the old caulk and put on new according to HL. If your anything like me, caulking and me don't like each other. I always make a mess when I do it. I was told as a starter not to put to much on at a time, less is better. I ended up paying the factory to do it while I had the work done that I was already there for as my unit was 3 yrs old. I did keep a good check on it I thought, but he pointed out to me what to look for on my unit and decided I needed to have it done. Dave