Hi Tom,
Lippert looked at all of the FlexGuard installations at the rally and replaced several of them. They stated that Heartland was the only company that was having problems with the installations. They use the same support straps in other brands.
Rather than put in a hinge, they added a mounting bracket that was bent out (45 degrees?) to help when the strap is extended to its full length.
Since I placed a hinge on mine, they were satisfied with the solution and didn't suggest any change. I have one strap that is still ok without a hinge and they didn't touch that one either.
I hope someone else who had a repair made by them can add to my reply.
Lippert looked at all of the FlexGuard installations at the rally and replaced several of them. They stated that Heartland was the only company that was having problems with the installations. They use the same support straps in other brands.
Rather than put in a hinge, they added a mounting bracket that was bent out (45 degrees?) to help when the strap is extended to its full length.
Since I placed a hinge on mine, they were satisfied with the solution and didn't suggest any change. I have one strap that is still ok without a hinge and they didn't touch that one either.
I hope someone else who had a repair made by them can add to my reply.