Trim around window

[guitarpicr]

We have a 2011- 2800RL that is just a few months out of warranty & a small piece of the black rubber trim on the outside picture window fell off. I called the dealer where we bought the rv & they didnt know the name of the trim. I was going to try to get it at a closer dealer to save gas for what I think is probably a 3-4 dollar piece .Also what holds these pieces in place ? I cant see any caulk where the missing piece was. Thanks for any help, Bill

 

[2psnapod2]

Why don't you give HL and call and see if they can send you the parts you need? Have your VIN.

 

[jimtoo]

Hi Bill,

It would help a lot if you could post a picture of the window and the trim. And if you call the factory, have your VIN handy and any other information.

Jim M

 

[guitarpicr]

Thanks - I'll give the factory a call - Jim - I would post a pic but my batteries in the camera are dead. Will try to post some later.

 

[guitarpicr]

Called the Heartland factory & was told it is called glazing but she did'nt know where to get it as they buy the windows as a one piece unit. Told me to try Camping World & they dont have it either. Basically no help at all. Can anyone from Sundance help me ? My rv is only about six weeks out of warranty- Thanks, Bill

 

[cookie]

Bill, did Heartland tell you who made the windows? If not maybe call them back and find out. Then contact the manufacturer for the parts you need.

Peace
Dave

 

[guitarpicr]

Dave- No they did'nt- I'll give that a try tomorrow - Thanks, Bill

 

[2psnapod2]

You might try a TrueValue or another hardware store. They do windows and might have or can order what you need.

 

[guitarpicr]

Just an update- I called the Sundance factory & they asked me to measure the window & yesterday I received new glazing, enough to do the whole window, at no charge. Took me about 20 minutes to re-do the whole window. Reps to the factory for their quick response and attentive attitude to my problem. Thank you again to Sundance & to all who replied for your help. - Bill