jmgratz
Original Owners Club Member
Problem - Our Weather Pro awning has recently started acting goofy. It will extend alright. When we retract it the awning will come in about 3/4 of the way and then stop. After waiting a minute or two it will come in some more and stop. Wait another minute or two and then it will come in the rest of the way.
Solution - I contacted Dometic and told them of my issue. The lady I talked to told me it could be several problems from the struts being weak to the motor being defective. She said it sounded as if the thermal cutoff was why it would stop. She advised i would need to get it looked at. I told here I believed the issue to be the motor was being defective.
Status - I have contacted Convenience RV Park/Repair Park in Willis, Texas. They are an authorized A&E warranty repair facility and since my awning warranty expires on June 17th I will get it into their shop on this coming Monday. Their shop has an RV Park where you can stay and they will come to your site to work on your rig. BTW - I do have an extended warranty which will also help as I have a couple of other issues to get taken care of. One of which is a front piece on the RV that continuously comes loose, and the wall in the front closet coming loose.
I will keep you posted.
Solution - I contacted Dometic and told them of my issue. The lady I talked to told me it could be several problems from the struts being weak to the motor being defective. She said it sounded as if the thermal cutoff was why it would stop. She advised i would need to get it looked at. I told here I believed the issue to be the motor was being defective.
Status - I have contacted Convenience RV Park/Repair Park in Willis, Texas. They are an authorized A&E warranty repair facility and since my awning warranty expires on June 17th I will get it into their shop on this coming Monday. Their shop has an RV Park where you can stay and they will come to your site to work on your rig. BTW - I do have an extended warranty which will also help as I have a couple of other issues to get taken care of. One of which is a front piece on the RV that continuously comes loose, and the wall in the front closet coming loose.
I will keep you posted.