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Has anyone had to deal with Dometic to have a AC unit replaced under warranty? Our front Whisper Quiet AC unit has started blowing air about 12* warmer than the rear unit so it is not able to keep up with temps in the high 90's. I am trying to find out how hard it is to deal with Dometic with a...

The Thetford Aqua Magic toilet in our Landmark is beginning to leak water at the ball seal and the flush pedal hangs from time to time. Since it is one month out of warranty and we will have to buy a new one we want to look at installing a Dometic 310. Just wondering if anyone has made this swap...

Just wondering if anyone has installed one of these in a Landmark. We ordered one and tried to install it last night and it appears the door is to thick to allow it to join the two sides together. We would really like to have this door window but not sure it will work with our door. Was hoping...

Looking for some insight from the group. I am wanting to add a 2" receiver hitch to our Landmark using the existing brackets that came from the factory. I plan to add a Cargo Carrier and put our generator and ice chest on it when we travel. The total weight including the carrier would be under...

Does anyone have a good source for the switches located in the cabinet just inside the door on a Landmark? I can find the small switches and the large ones that control lights mounted on the walls but having a hard time finding the ones that mount in the control panel that run slides, exterior...

Does anyone know if the LED bulbs in the new units ceiling recessed lights are replaceable? If so what bulb do they use or do you have to order the complete unit from Heartland and replace it if a light goes out? I am one of those "carry spares" of all the bulbs the trailer uses people. We had...

We are getting ready to order and have installed slide toppers. I did not want the factory install units so we waited until we got home to decide what we want. We are leaning towards Carefree Ascent or the Slide Out Kover 3 but we are trying to decide what fabric to get. The options are Vinyl...

I was always under the impression that both axles should have an upward crown to them so they flatten out when loaded. I was under our trailer this morning sealing holes and happen to look at the axles from the rear and discovered it appears the front axle is crowned upwards but the rear looks...

And the saga continues......So we are sitting here in the Landmark watching TV last night when a strange smell hits us both. We look at each other and point fingers but soon realize the sewer smell we are blaming each other for is coming through the AC vents. Since we have not had anything go...

Could someone give me some insight as to how the factory service center works as far as warranty work goes? We have owned our Landmark for less than 30 days and have a list of warranty items to be done but one major one with the bedroom slide seal being destroyed and leaking water into the unit...

Well it seems we have developed yet another issue with our new trailer. We had rain a couple of days last week and noticed a day later the carpet in our bedroom slide storage cabinets was damp. I was finally able to take a look at it today and found what I think is a major problem with the...

Was wondering if someone could tell me how to get the drawers off the slides. My wife was putting things away from our previous unit and she opened the bottom drawer on the dresser and the bottom fell out. I need to get the drawer out to try and fix it and cannot find any information on the...

We seem to have developed a new issue on our new Landmark. We were laying in bed watching TV last night around 9:30 and heard a pop that sounded like it was right under us. We kind of looked at each other but my first thought was the LevelUp system. It happened two more times in a 15 minute...

I was under the impression when I ordered this package you get disc brakes with 8k axles, am I wrong about this? We just got back home from picking up our new Landmark with this package and I happened to crawl under it to drain the fresh water tank and saw the tags on both axles that said 7k. I...

We are on our way home from picking up our new Landmark on Monday and have a couple of issues I can't seem to solve. So far I have been able to resolve several smaller issues that happened after leaving the dealer but two I cannot figure out. I have read the manuals and looked at the user guides...

We are going to be picking up our new Landmark next Monday and we ordered it with the Splendide Ariston stacked unit. Could someone give me the basic setup to run a load of clothes through it? It appears they ha several different settings which we will not be able to go through during the pick...

I have a Precision Custom Hitches model 421 and was wondering if anyone else tows with this hitch. When we ordered our new Landmark I ordered it with the Mor/Ryde pin box. I am hoping the two will work well together. I also have a set of Timbrens on my truck.

Since I cannot seem to find it on the Heartland web site what is the warranty on all new Bighorns? Is it still 1 year or does it now have a 2 year warranty like the Landmark? Thanks

I would like to hear from anyone full timing in your BC. We are considering selling our present 5th wheel and purchasing a BC to pretty much live in full time. Now we will not be staying in very much cold weather here in Texas and none to speak of after we retire. My first thought would be as...

Okay guys I have a couple of more questions on our search for a new trailer. The two trailers in the title are the two floor plans we have narrowed down that we really like from Heartland. I have priced both units on RV Capital Wholesalers and with the same options the BH is right at $3100 more...

I am trying to find out if the W/D area of the 3450TS is large enough for a stacked W/D and do the Big Country slide outs have any insulation in them? From what I can find on the Heartland web site they do not but I want to make sure. Thanks

We have sold our Crossroads Cruiser 5th wheel and are now on the verge of ordering either a new Big Country 3250TS or 3300RL and of course I have a question or two. We have two bikes and a bike rack that we have used on the bumper of our old trailer. I know Lipperts stand on attaching to their...

Can dual pane windows be installed on a Sundance as an option if ordered from the factory?

We are planning on selling our trailer in May after we attend a couple of rallies and were looking at a Big Country 3250TS. We currently have a Crossroads Crusier that is a rear kitchen model and my wife loves the counter top space and cabinets it has. She saw the floor plan for the 2950RK this...

My wife and I are looking at selling our Crossroads Cruiser and buying a Heartland Big Country 3250TS. We have a Heartland dealer, Explore USA that has a dealership about 5 miles from our house in Kyle, Tx. I was trying to find out if anyone has bought from them and if so how they were treated...