My husband and I paid a pretty penny for a new 2013 RW 415 in April 2012. The first trip the hydraulic system had a giant air bubble and the slides would not retract. I did call my local dealer where we purchased the RW. The slides didn't go out smoothly and they jumped as if we had a low rider RV! The dealer, WINDISH RV in Lakewood CO told me there was nothing to worry about. HaHa the laugh was on me as I was stuck with slides out and had to call roadside assist!
The next trip the Electric went dead. It was the transfer switch. Called Roadside assist again! The transfer switch blew and so did our TV, central vac and not to mention our dogs were inside in 100 degree heat! The local dealer fixed these things but when I went to check the repairs last week the transfer switch blew again and the brand new tv that they replaced the first one with started smoking! Then on top of all that, the generator didn't work. I have spoken to Heartland many times. I wanted a new unit but now I just want my money back.
The next trip the Electric went dead. It was the transfer switch. Called Roadside assist again! The transfer switch blew and so did our TV, central vac and not to mention our dogs were inside in 100 degree heat! The local dealer fixed these things but when I went to check the repairs last week the transfer switch blew again and the brand new tv that they replaced the first one with started smoking! Then on top of all that, the generator didn't work. I have spoken to Heartland many times. I wanted a new unit but now I just want my money back.
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