JohnDar
Prolifically Gabby Member
Our coffee maker, purchased last October, bit the dust last week, two weeks out of warranty. So, I sent an e-mail to Mr.Coffee's customer service site, asking about possible replacement parts so I might fix it myself. I also detailed the time frame of the purchase. Any authorized repair shops near me are either closed or out of state, so I figured maybe I could do it myself. I got a reply e-mail today that they are sending me a replacement coffee maker, no charge.
So, it DOES pay to contact manufacturers in some cases, when things go belly up.
So, it DOES pay to contact manufacturers in some cases, when things go belly up.