Prayers for Malcolm & Valerie
- Thread starter TravelTiger
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Lou_and_Bette
Well-known member
Re: Prayers for Malcolm & Vallerie
We just heard they are on the way back with a new truck
We just heard they are on the way back with a new truck
Bones
Well-known member
Flying Dutchman
Virginia Chapter Leaders - Retired
Re: Prayers for Malcolm & Vallerie
Valerie and Malcolm, so thankful you are both OK. Hope that you get proper compensation from insurance company and that you get a thorough evaluation on the BC damage. You may have found minimal movement inside the trailer because the framing absorbed the impact forces, which would not bode well. Best of luck on your new Super Duty Ford, it looks a beauty. Hope that we get to see you soon.
Valerie and Malcolm, so thankful you are both OK. Hope that you get proper compensation from insurance company and that you get a thorough evaluation on the BC damage. You may have found minimal movement inside the trailer because the framing absorbed the impact forces, which would not bode well. Best of luck on your new Super Duty Ford, it looks a beauty. Hope that we get to see you soon.
JohnD
Moved on to the next thing...
VKTalley
Well-known member
Re: Prayers for Malcolm & Vallerie
Evening update, we are back in Evansville with a brand new 2016 F-350 dually 4x4. Still waiting on a call from the trailer insurance adjuster. Will be calling them tomorrow.
Evening update, we are back in Evansville with a brand new 2016 F-350 dually 4x4. Still waiting on a call from the trailer insurance adjuster. Will be calling them tomorrow.
Re: Prayers for Malcolm & Vallerie
We got back this evening from picking up the new truck. Fairly hassle-free experience at Glenn Ford Lincoln in Nicholasville (Lexington area), Kentucky. Only differences noted from the 2013 (other than obvious things like King Ranch, 4x4, etc.) were that they've changed the way the high-beams are activated (push the stalk instead of pulling back) and a separate exhaust brake button on the dash. Oh, and acceleration.
The only feature lost between this truck and the previous one is the integrated step in the tailgate. I think we'll survive.
Other updates:
1. Our trailer insurer has a claim going and gave me a number to call if we hadn't heard from an adjuster by mid-day today. We hadn't, so I called on the way to go pick up the truck. The number came back as not in service. I suspect I wrote it down wrong. Will call them again in the morning.
Our original destination for this weekend was a family get-together in North Carolina. We think we'll drive out there and back (just the truck, obviously, no trailer) now that we have the new truck (get those break-in miles out of the way). Once back in town, we'll schedule to have the adjuster come out and inspect. This time frame means we're definitely not going to make the KY rally with a trailer. We might swing by one day to visit or something, depending.
2. Just checked State Farm website and there are now two claims in process. One is the one we called in, the other is in response to the other party's filing. Both just show "in progress".
3. We've been trailer shopping online, so we can be prepared to buy if needed. We've got a couple good looking prospects and have already been in touch with one dealer. I won't say more at this time because this area is so preliminary and fluid. There is no doubt, however, that if we do buy it will be a Heartland product.
We got back this evening from picking up the new truck. Fairly hassle-free experience at Glenn Ford Lincoln in Nicholasville (Lexington area), Kentucky. Only differences noted from the 2013 (other than obvious things like King Ranch, 4x4, etc.) were that they've changed the way the high-beams are activated (push the stalk instead of pulling back) and a separate exhaust brake button on the dash. Oh, and acceleration.
The only feature lost between this truck and the previous one is the integrated step in the tailgate. I think we'll survive.
Other updates:
1. Our trailer insurer has a claim going and gave me a number to call if we hadn't heard from an adjuster by mid-day today. We hadn't, so I called on the way to go pick up the truck. The number came back as not in service. I suspect I wrote it down wrong. Will call them again in the morning.
Our original destination for this weekend was a family get-together in North Carolina. We think we'll drive out there and back (just the truck, obviously, no trailer) now that we have the new truck (get those break-in miles out of the way). Once back in town, we'll schedule to have the adjuster come out and inspect. This time frame means we're definitely not going to make the KY rally with a trailer. We might swing by one day to visit or something, depending.
2. Just checked State Farm website and there are now two claims in process. One is the one we called in, the other is in response to the other party's filing. Both just show "in progress".
3. We've been trailer shopping online, so we can be prepared to buy if needed. We've got a couple good looking prospects and have already been in touch with one dealer. I won't say more at this time because this area is so preliminary and fluid. There is no doubt, however, that if we do buy it will be a Heartland product.
JohnD
Moved on to the next thing...
Re: Prayers for Malcolm & Vallerie
Hope everything works out for you guys . . .
I know this can be a hassle, but I like to think that everything happens for a reason!
Hope everything works out for you guys . . .
I know this can be a hassle, but I like to think that everything happens for a reason!
klindgren
Retired Virginia Chapter Leaders
Re: Prayers for Malcolm & Vallerie
So glad to hear things are beginning to work out for you all. I know how much of a hassle it can be. BUT most important is the fact that you are both OK, abeit a little shaken. Glad to see you are already planning a couple of trips even it they are w/o your 2nd home.
So glad to hear things are beginning to work out for you all. I know how much of a hassle it can be. BUT most important is the fact that you are both OK, abeit a little shaken. Glad to see you are already planning a couple of trips even it they are w/o your 2nd home.
Re: Prayers for Malcolm & Vallerie
Today's update:
Talked to the claims person for the trailer. Found out they had given me to the wrong office originally (thus the disconnected number). This claims person's office is about 400 miles away up in Ohio. She doesn't have any adjusters nearby and no recommended adjusters on her list within a reasonable distance. She asked if we could check around shops in the area to see if any do bodywork on RVs and she will go with their estimator.
Bette Dick called the RV dealer a couple miles up the road and left a message to call Val back. We ended up just driving up to the dealer on the way to lunch and talked to them personally. The estimator saw the wreck on his way home Monday and knew we had a Big Country. I described the front-end damage and he said it already sounds like he might declare it unrepairable, but he will look at it officially. As a matter of fact, instead of having us get it towed to the shop, he will come out to the campground and give it an initial assessment. We called insurance back and gave them the shop's information.
After lunch, we packed up and headed out for our North Carolina trip. Lou and Bette are going to take care of our cat through Monday (the rig is still parked at the same place they are staying) when they'll head out to the KY rally. We'll be back right after that and will schedule the estimator to come out and look over the rig. We are stopping on the way back from NC to look at one potential replacement candidate. More on that if it looks good.
It's beginning to look like by the end of next week we'll be packing up all our belongings into a U-Haul trailer or truck and leaving the trailer behind.
Today's update:
Talked to the claims person for the trailer. Found out they had given me to the wrong office originally (thus the disconnected number). This claims person's office is about 400 miles away up in Ohio. She doesn't have any adjusters nearby and no recommended adjusters on her list within a reasonable distance. She asked if we could check around shops in the area to see if any do bodywork on RVs and she will go with their estimator.
Bette Dick called the RV dealer a couple miles up the road and left a message to call Val back. We ended up just driving up to the dealer on the way to lunch and talked to them personally. The estimator saw the wreck on his way home Monday and knew we had a Big Country. I described the front-end damage and he said it already sounds like he might declare it unrepairable, but he will look at it officially. As a matter of fact, instead of having us get it towed to the shop, he will come out to the campground and give it an initial assessment. We called insurance back and gave them the shop's information.
After lunch, we packed up and headed out for our North Carolina trip. Lou and Bette are going to take care of our cat through Monday (the rig is still parked at the same place they are staying) when they'll head out to the KY rally. We'll be back right after that and will schedule the estimator to come out and look over the rig. We are stopping on the way back from NC to look at one potential replacement candidate. More on that if it looks good.
It's beginning to look like by the end of next week we'll be packing up all our belongings into a U-Haul trailer or truck and leaving the trailer behind.
Bones
Well-known member
Re: Prayers for Malcolm & Vallerie
Well I don't know if that is good news or bad news but just news that sucks. In the long run it may be best if they just wreck your trailer and you can start new because who knows what will creep up later down the line. Are you guys full time?
TravelTiger
Founding Texas-West Chapter Leaders-Retired
Re: Prayers for Malcolm & Vallerie
Yes, check out their great blog:
http://travelingtalleys.com
Sent from my iPhone using Tapatalk
Yes, check out their great blog:
http://travelingtalleys.com
Sent from my iPhone using Tapatalk
Bones
Well-known member
VKTalley
Well-known member
Re: Prayers for Malcolm & Vallerie
Yes, Bones, we are full-time though Malcolm still works part-time for the same company that he started with back in 1998.
Yes, Bones, we are full-time though Malcolm still works part-time for the same company that he started with back in 1998.
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