hillsonwheels,
Sorry to hear you received a broken frame. Please call Chuck at PLAK-R in the morning to get a replacement sent to you. Any trouble, please let me know.
This is the 2nd time I have heard this in the first 94 we've sent out. We have since carefully looked over the remaining stock of about 100+ frames before we stuffed them in boxes for future shipment (1% failure in 200 units). They were good. We did find 2 frames that were missing the 2 stainless screws to mount the plaque with. We replaced those before they were put in boxes.
Thanks,
Jim
PLAK-R Contact Info:
Website: www.plak-r.com
Phone: 866-427-5257
Sorry to hear you received a broken frame. Please call Chuck at PLAK-R in the morning to get a replacement sent to you. Any trouble, please let me know.
This is the 2nd time I have heard this in the first 94 we've sent out. We have since carefully looked over the remaining stock of about 100+ frames before we stuffed them in boxes for future shipment (1% failure in 200 units). They were good. We did find 2 frames that were missing the 2 stainless screws to mount the plaque with. We replaced those before they were put in boxes.
Thanks,
Jim
PLAK-R Contact Info:
Website: www.plak-r.com
Phone: 866-427-5257